Handmade By Isobel | Terms and Conditions

In the unfortunate event that you should have to cancel or postpone your wedding, all completed work that exceeds the deposit amount must be paid for.
Handmade By Isobel reserves the right to retain the 50% deposit.
Only products that are found to be faulty may be exchanged or returned.

Proofs

Once you have signed and returned your stationery proofs, any changes made may incur a cost. It is the customers responsibility to fully read and check proofs before being signed for.

Payment

A deposit of 50% of your order value is required at the time of your order being submitted. This deposit must be paid before any work can commence.
The remaining cost of your order is required before your first parcel is despatched.
I accept the following payments: PayPal (a payment request can be sent to you), Cheque (made payable to Isobel Burch) or debit/credit card payments made via Paypal (no Paypal account required)
Handmade By Isobel reserves the right to change the price of any product at any time, all prices confirmed at the time of your order being booked, will not be affected.

Postage and Packaging

All orders are sent using Royal Mail Next Day Special Delivery (unless stated otherwise), and priced to weight value please see Price List page for more information.
Deliveries made using Royal Mail Next Day Special Delivery will require a signature. You may provide a work address for delivery, if this is more convenient
Customers who live within a 20 mile radius can have their order delivered personally without charge. For all orders over £350 delivery is free.

Production

As all wedding stationery is handmade, designs may vary slightly on each stationery product.

Safety

Copyright